FAQs


Q: How long does delivery take?

A: Delivery takes 7-15 working days to USA and 10-20 working days for international orders.

Q: What is your return policy if i have changed my mind?

A: We love our customers and thrive to provide the best customer service we can. We accept returns and refunds for up to 21 days from receiving your orders. 

Q: What payment methods do you accept?

A: We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

Q: How secure is my order?

A: When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Q: What if the item(s) I received are defective/incorrect/damaged?

A: Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.